Support

Guides, Articles and Frequently Asked Questions






  Index | Web Interface

What are the most important menu items in your web interface?


Incoming:

  • Protocol search: With the protocol search you have the possibility to search the log files of the EuropeanMX-Filter for your domain. This is especially useful if, for example, a message has been blocked by the filter that is actually no spam at all. In the log search, you then have the option of searching for the blocked message and releasing it via "Release & Train". At the same time, the mail is sent to our training server, where the message is analyzed and the filter algorithm is adapted. This reduces the probability that a similar one will be blocked again in future.
  • Quarantine: All messages that have been permanently blocked by the filter are quarantined. Here you also have the possibility to enable and train a message or to set the address on the whitelist. At the same time, you can also blacklist the sender of a message. (For more information about quarantine, please refer to our FAQ article "What does quarantine mean and how can I access it?".
  • Domain statistics: In this view you can see the traffic consumed for your incoming messages.
  • Filter settings: Here you can define how restrictive the filter should control incoming and outbound messages. The default quarantine threshold is 0.9, which allows the filter to filter most spam messages. In the upper area you have the possibility to deactivate the SPF check for domains or IPs of a mail server. more information on the topic "SPF" can be found at http://www.spf-record.de/ or in our FAQ article "What is a SPF entry and how must it be designed?".
  • Train spam / Train not spam: With these functions you can upload locally stored messages to our training server and train the algorithm of the filter. The more often a message is trained, the higher the probability that the desired result will be achieved. For more information, please refer to our FAQ article "How can I report unfiltered spam messages as spam?" or "What is HAM? How can I report HAM messages?".


Outgoing:

  • Protocol search: Here you can search the log files of the outgoing filter.
  • Manage users: Here you define the outgoing users with whom you can send your outgoing messages. Further information can be found in our FAQ_article "How can I send messages via EuropeanMX?".
  • Domain statistics: In this view, you can view the traffic consumed for your outgoing messages.
  • Outgoing reports: Here you can generate special reports for outgoing mails within a certain period of time. This is especially interesting if you have a problem with outgoing spam. Unfortunately, hackers manage to crack the password for an email inbox and then send spam unnoticed. In this view, you can create an overall report in contrast to the log search.


Archive:
You can view the stored messages in the archive, if you have activated the archive. There you can export the messages if required.


Protection report:
Here you have the possibility to have one-time or regular reports sent to a certain e-mail address. Further information can be found in our FAQ article "What does the" periodic user reports "option mean?".


E-mail restrictions:

  • Attachment Restrictions: In this view, you can specify what type of files you want to allow. Select the file extensions you want to block in the future.
  • Limitation of e-mail size: Here you can specify the maximum size of an e-mail.

 

Whitelist/blacklist:

  • Whitelist Sender: Here you can select a sender whitelist. This means that all messages, whether spam or not, are forwarded from this address to the corresponding mailbox of your domain. This may pose a security risk, as messages from this address, which may contain malware (viruses, Trojans, etc.), may also be forwarded to the appropriate mailbox.
  • Whitelist recipient: Here you can add mailboxes of your domain to the whitelist. This means that all messages, whether spam or not, are forwarded to this mailbox and are not checked by the filter. This may pose a security risk, as messages to this address, which may contain malware (viruses, Trojans, etc.), may also be forwarded to the appropriate mailbox.
  • Blacklist Senders: Here you can block certain email addresses or domains, so that all messages from this address/domain are rejected.
  • Blacklist recipients: Here you can add certain mailboxes of your domain to a blacklist. This means that all messages sent to this mailbox are rejected/blocked by the filter.

Was this article helpful?




This site makes use of cookies to enhance browsing experience and provide additional functionality. By continuing to browse this website you are agreeing to our use of cookies. OK