There are only a few steps to getting started with our incoming filtering system:
If you don't have an Eunetic account with us yet, you can register for a free, no obligation trial on our website https://europeanmx.eu/en/pages/page/europeanmx-trial.
If you already have an account, please first log on to our website https://europeanmx.eu/en/register using your email address and password. Then go to the start our page (https://europeanmx.eu/en) and click on "Free trial". You will now reach the shopping cart. Click on "Checkout" to proceed to the next step. Now confirm that you have read and understood the terms and conditions and complete the purchase by clicking on "Buy" (our trial is non-binding and free of charge, there is no billing!)
In our FAQ article "How do I create a domain in EuropeanMX?" you can find instructions on how to create your domain in EuropeanMX.
In step 2, your domain was set up in our filter system. In order for incoming e-mails to reach our system first, the MX records of your domain must be adjusted. To do this, please log into your account with your domain provider and enter the following MX-records:
Please pay attention to the points at the end of the entries. These 4 entries should be the only ones of the type "MX", others should be deleted if necessary. It is best to make a note of the original MX entries to be able to restore them later. If you have problems to store the MX records, please contact your provider.
The update of the DNS records can take several hours.
If the destination route is set up correctly and the MX records are recognized by our system, all incoming messages are checked by our filter and transferred to your mail server. You can find more information in our FAQ article "What are MX records and which ones should be used for incoming filtering?".
To fine-tune the settings in your spam filter, please log in to the spam panel via the dark blue button in the domain overview. Below you will find a list of the most important menu items and functions:
Incoming - protection settings:
Outgoing - Protection settings:
If you have any questions or problems regarding our filtering system please don't hesitate to contact our support (firstname.lastname@example.org).