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How can I download messages from my archive?


There are 3 methods to access your archived messages:  

  • Via the log search:

Go to the log search for the outgoing messages and search for the desired message. In the message details you can view the message header and body as well as download it in .eml format.

  • Via the "Search" function:

Under "Archive > Search" you can display all archived messages within a certain period of time. This requires indexing in the first step. Enter the number of days for which you want the system to create an index. Once the index has been requested, you can search it.

Please note: Depending on the number of desired days and server load, indexing can take several minutes! A maximum of 1000 messages are displayed in this view.

  • Via the "Export" function:

Of course you also have the possibility to export the archived messages of your domain into a zip file. To do this, click on "Export" under "Archive" and enter the desired period. After clicking on "Export" there is a short wait until the download of a zip file is offered.

Please note: Depending on the number of desired days and server load, the export can take several minutes!


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